Slide item 3

Whitwick Road Surgery

Slide item 1

Whitwick Road Surgery

Slide item 2

Whitwick Road Surgery

 

We are looking for new members to join our Patient Participation Group! Want more information? Click here 

  

As lockdown rules are released Monday 19th July we as a practice have made a decision to keep some rules in place. We are asking patients to please continue to wear your mask whilst in the surgery.  Admission into the surgery will remain appointment only so if you have any queries or you wish to make an appointment then please telephone the surgery to do this.

We thank you for your patience and assistance in keeping the surgery a safe place for all. 

 

Community Pharmacist Consultation Service (CPCS)

Since 1st November 2020, general practices have been able to refer patients for a minor illness consultation via CPCS. The CPCS aims to relieve pressure on the wider NHS by connecting patients with community pharmacy, which should be their first port of call and can deliver a swift, convenient and effective service to meet their needs.
Since the CPCS was launched, an average of 10,500 patients per week being referred for a consultation with a pharmacist following a call to NHS 111; these are patients who might otherwise have gone to see a GP. Please be aware our clinical co-ordinators may ask a pharmacist to contact you by telephone if this is appropriate. 

 

Flu Vaccines

We are currently organising this years Influenza Vaccine Clinics. People who are likely to get very poorly from flu should get a flu vaccination every year. If you are eligible for the free flu vaccine, you can get it from your own GP practice or any pharmacy offering NHS flu vaccinations.

More people are getting their flu vaccination this year, doctor’s surgeries and pharmacies are experiencing a high demand for the flu vaccine. You will be sent a text or letter asking you to make an appointment for your free flu vaccination as soon as we have the avaliability. This year, early demand for flu vaccine has been higher than usual but there is enough flu vaccine for everyone who is eligible to get vaccinated before the flu season starts, which is usually in December. 

This has meant that while a lot of people have been able to get vaccinated, some people have not been able to get vaccinated straight away as some GP practices and pharmacies have limit avaliability due to the level of demand. Please be patient with our staff whilst we oraganise our clinics.  

As a surgery we working from the most vulnerable category downwards. We will contact you when you are eligble, you do not need to contact us. 

501710_NHS_Mental_Heath_eSig_Cope.jpg

Your GP practice is open: but you will notice some differences.

We know that our patients continue to need our help with all the usual health care needs they have during the Pandemic. So, although we are very busy It's important to:

  • get medical help if you think you need it
  • keep any appointments or procedures you have booked – unless you’re told not to go
  • go to hospital if you’re advised to

However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you.  This means:

  • We may have to rearrange appointments or clinics, sometimes at short notice
  • To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments. But it's still important to get help from us if you need it. You can contact your GP surgery by: visiting our website, using the NHS App (see below) and calling us
  • You can also order repeat prescriptions online or fill a request form at the entrance of the practice
  • You will only be asked to visit the surgery if absolutely necessary. We will advise you about what to do. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. We will discuss the best option with you.
  • Reception staff may ask you a few questions about your condition to make sure you get the right care you need. They will never make a clinical decision about whether you need see a doctor but will be able to advise you about what the alternatives are if appropriate
  • Your local pharmacist can provide advice and treatments for minor ailments and conditions and without the need to book an appointment;
  • Often you can use self –care to meet your health needs. The best place to get accurate health information is the NHS website. The NHS website has information and advice on medical conditions and symptoms, common medicines, healthy lifestyle
  • Go Digital! The NHS has a range of Apps that can help you look after yourself. You can use online services and apps that may allow you to: Visit Health at home to take control of your health and wellbeing with advice and information on self-care, conditions, treatments and medicines. You can use online services and apps that may allow you to: order repeat prescription, see parts of your health record, including test result and book, check or cancel appointments
  • If you have an urgent care need you can also call NHS 111 which is available 24 hours a day, 7 days a week
  • The NHS APP is a simple and secure way to access a range of NHS services on your smartphone or table

Thank you very much for your continued support and please continue to follow the public health advice and stay safe during this pandemic.

Whitwick Road Surgery

Online Services

 

You can now book appointments, order repeat prescriptions and view summary medical record information on-line.  You need an on-line account to access these services.  Please speak to our receptionists for assistance with setting up the on-line account.

 

Online Services

Friends & Family Test (FFT)

FFT logoIn order for us to improve the services we offer, you may be asked after each appointment with the practice to complete our questionnaire. There are just two questions which will only take a few moments of your time.

Patient Information

We are closed for the following bank holidays this year: 

1 Jan     Fri           New Year's Day

2 Apr     Fri           Good Friday

5 Apr     Mon      Easter Monday

3 May    Mon      May Day

31 May  Mon      Late May Bank Holiday

30 Aug   Mon      August Bank Holiday

25 Dec   Sat          Christmas Day

26 Dec   Sun        Boxing Day

27 Dec   Mon      Christmas Holiday

28 Dec   Tue        Boxing Day Holiday

BBC News Health

The latest stories from the Health section of the BBC News web site.

A woman was left in "disbelief" as her daughter and other patients were made to wait in the cold.
Increasing numbers are raising money to go private rather than wait for NHS operations.
The 91-year-old got her booster in Coventry alongside the matron who administered her first dose.
A hospital consultant says workers at the QE in Birmingham are already under "immense" pressure.
Research identifies 20,000 missing patients in England - and warns more staff and equipment are needed.
Annabel Wright, 15, had been using Roaccutane in the months before she died, an inquest hears.
Former triathlete Kayleigh Adams endured a fourth-degree tear that led to her needing a colostomy bag.
Headlines have focused on teenagers and booster doses - but millions still haven't had a first jab.


Address

Whitwick Road Surgery

Whitwick Road
Coalville
Leicestershire
LE67 3FA
Tel: 01530 836507

 

Map

WhitwickRoadSurgeryMap340x255

Click the map to open in Google Maps.

Catchment Area

WhitwickRoadSurgeryCatchment340x255

Click the image for more information and to check your postcode in the interactive version.